Contact Us
We are committed to processing the information in order to contact you and talk about your project.
akash@devsrank.com
Office #112, 2nd Floor Kohinoor Plaza 1, Faisalabad, Punjab, Pakistan
+92 (300) 1234 968
Customer Support & Help Center
We are dedicated to helping homeowners, garden enthusiasts, and landscaping professionals turn their outdoor visions into reality. Whether you have questions regarding the AI Garden app, subscription management, or landscape generation features, our dedicated support team is here to assist.
Operating Hours
Our technical support desk operates Monday through Friday, from 9:00 AM to 6:00 PM EST. Inquiries submitted over weekends are handled on the following business day.
Direct Support Email
Prefer direct email? Reach out anytime at support@aidesigngardens.com. Make sure to specify your account email for expedited lookup.
Data Privacy & Security
Your personal information and uploaded garden photos are protected following strict industry safety standards. We never sell your photos or design records to third-party brokers.
Design Feedback
We continuously improve our AI landscape rendering algorithms based on user feedback. Tell us what plants, materials, and patio styles you’d like to see next.
Frequently Asked Questions
How fast will I receive a response from AI Garden support?
Our customer success and technical support team typically replies to inquiries within 24 to 48 business hours. For urgent billing or account access issues, please include your registered email address.
Can I request assistance with my garden design visualizations?
Yes! If you need guidance on crafting effective prompts, choosing landscape themes (modern, cottage, xeriscape, Mediterranean), or adjusting layout dimensions, our team is happy to provide recommendations.
How do I report technical bugs or feature suggestions?
You can submit bug reports directly through this contact form by selecting 'Technical Support' or emailing us. Please attach screenshots and mention your device/browser type for faster resolution.
Are business and commercial partnership opportunities available?
We welcome partnerships with landscape architects, nursery suppliers, smart gardening hardware providers, and home improvement content creators. Choose 'Business Partnership' in the contact form to connect with our team.